What We Collect and Why We Collect It
When you open an account with us, we collect the information you submit at registration — your name, contact details, and the wallet identifiers you use for deposits and withdrawals through JazzCash, Easypaisa or Raast. Transaction records tied to those payment methods are retained to process
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payouts, handle disputes and comply with applicable financial regulations in supported regions. We also collect device identifiers and session data — browser type, IP address, and the pages you navigate — to keep your session secure and to detect unusual access patterns on your account. Login
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activity, including OTP verification events on mobile, is logged for your account's own security. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited to what those processors need to complete a transaction; it is
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governed by their own privacy terms in addition to ours. Retention periods vary by data type: account credentials and transaction records are held as long as your account remains active and for a further period as required by applicable law. You may request a copy of
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the data we hold, ask us to correct inaccurate records, or in certain circumstances ask us to erase your data by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.